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Andrew Kuznetsov, president of a Bay Area appliance repair company, told Hunker that he would avoid or carefully scrutinize seven appliance brands and features because of repair costs, parts access or recurring failures he says he has encountered. His advice is an expert’s assessment, not an independent reliability ranking, and the report does not provide comparative failure rates.
Appliance repair company president Andrew Kuznetsov told Hunker that buyers should avoid or carefully scrutinize several appliances and features, citing repair problems, expensive parts and long supply delays he says he has encountered in his work. The interview names Viking and Summit products, LG and Samsung refrigerators and dishwashers, newer dishwasher features, and sealed-system lock-ring fittings; it is an expert’s account, not a measured reliability ranking.
Kuznetsov leads Adrium Service Solutions, an appliance repair, HVAC and coffee-equipment company in San Ramon, California, serving the East Bay and greater Bay Area. In the Hunker interview, he argues that purchase decisions should account not only for whether an appliance works when new, but also for whether it can be repaired affordably when something fails.
His concerns about Viking and Summit center mainly on serviceability and parts. He said Summit parts may be unavailable or take six months or more to arrive, and described instances in which several incorrect parts were sent. For Viking, he pointed to what he called a shorter parts-support period, high prices for replacement parts and difficulty identifying original part numbers. These are Kuznetsov’s reported experiences; the interview does not provide company-wide parts records or response from either manufacturer.
For refrigerators, Kuznetsov criticized LG’s linear inverter compressors, saying he had replaced hundreds and knew technicians who had replaced thousands. He also cited Samsung refrigerator ice-maker problems, including ice forming in the fresh-food compartment, and said repairs can involve costly components that may fail again. For dishwashers, he warned against assuming that extra features improve reliability and said repairs on some LG and Samsung models can be too expensive to justify. The supplied source cuts off during its dishwasher discussion, so it does not provide the complete list or full supporting details.
Repair Costs Shape Appliance Choices
The interview focuses on a practical cost buyers may overlook: ownership includes repairs and parts access, not just the sticker price. A premium appliance can become difficult or expensive to keep operating if a replacement component is costly, hard to identify or slow to obtain. A repair that approaches the price of replacement may also leave owners with a decision they did not anticipate when purchasing.
Kuznetsov’s comments can help consumers identify questions to ask before buying: how long parts are supported, whether local technicians can service the product, and whether complex add-ons are necessary. They do not establish that every unit from a named brand will fail. The report offers one technician’s professional perspective, without a systematic comparison of repair rates, product generations or warranty outcomes.
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What Kuznetsov Says He Sees
Hunker said it interviewed Kuznetsov specifically about appliance brands he would stay away from. His recommendations reflect experience servicing equipment in the Bay Area, where product availability, technician familiarity and parts supply may differ from other locations. The headline presents a list of seven, but the supplied excerpt is incomplete and does not show all seven entries in full.
The report also refers to a past class-action settlement involving LG refrigerators, but the material supplied here gives no settlement terms or case details. That reference should not be treated as evidence that every LG refrigerator has the same defect or outcome. Kuznetsov’s broader preference is for simpler designs and repairable connections: he said he favors traditional brazing over newer lock-ring fittings in sealed systems, which he considers less desirable.
“Usually no parts are available — but if there are, it can take six months for delivery or more.”
— Andrew Kuznetsov, president of Adrium Service Solutions, speaking to Hunker
How Broad Are These Repair Concerns?
The interview does not provide failure rates, sample sizes or a comparison with other brands, so readers cannot determine from this material how often the cited problems occur across all models. It also does not specify model years, serial-number ranges or whether manufacturers have changed designs since the repairs Kuznetsov describes.
The source excerpt ends partway through the dishwasher section, and its headline’s count of seven cannot be fully checked against the material provided. It is also unclear whether the reported parts delays and repair costs apply consistently across regions, retailers and service providers. Kuznetsov’s remarks should be read as attributed professional judgment, not a guarantee that a particular appliance will fail.
Questions to Ask Before Buying
The report does not identify a scheduled manufacturer response or a follow-up investigation. For buyers, the immediate next step is to check the specific model’s warranty and parts-support terms and ask local repair professionals about service availability and common repair costs. Those details may differ between models sold under the same brand.
Consumers considering extra features can also weigh their usefulness against the possibility of additional repairs. Kuznetsov suggested a countertop ice maker as an alternative to a refrigerator’s built-in unit, but that is his recommendation, not a finding that applies to every household. Until broader repair data or manufacturer responses are available, the list is best treated as a prompt for further questions rather than a definitive ranking.
Key Questions
Which appliances did Kuznetsov warn buyers about?
He discussed Viking and Summit appliances, LG and Samsung refrigerators and dishwashers, newer dishwasher features, and lock-ring fittings in sealed systems. The supplied excerpt is incomplete, so it does not show all seven entries in full.
Does the interview prove these brands are unreliable?
No. It presents Kuznetsov’s repair experience and opinions, without comparative failure rates or a representative dataset covering all models.
What did he say about Summit parts?
Kuznetsov said parts can be unavailable or take six months or more to arrive, and described receiving incorrect parts. The source does not independently verify how often those delays occur.
What should buyers check before choosing an appliance?
Ask about warranty coverage, parts support, local repair options and likely repair costs for the specific model. The interview does not establish that every product from a named brand has the issues he described.
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